Privacy Policy

Effective date: September 17, 2026

Señor Negro Cigars LLC (“Señor Negro,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our online store, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect:

Contact and account information, including your name, email address, telephone number, billing address, shipping address, and account credentials.
Order and transaction information, including products purchased, order history, payment status, and delivery details. Payment card information is processed by our payment providers and is not stored directly by us except as permitted through those services.
Communications you send to us, including customer-service requests and product or order questions.
Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring links, and interactions with our store.
Information used to confirm legal eligibility to purchase tobacco products, including age-verification results where required.

How we use information

We may use personal information to process payments and orders; fulfill and deliver purchases; confirm age and legal eligibility; provide customer service; operate and improve our store; prevent fraud and security incidents; send marketing where permitted and consistent with your choices; comply with law; and protect our rights and the rights of others.

How we disclose information

We may disclose personal information to service providers that help operate our business, including Shopify, payment processors, age-verification providers, shipping carriers, fulfillment providers, analytics and advertising providers, customer-support providers, and professional advisers. We may also disclose information when required by law, to protect safety or legal rights, in connection with a business transaction, or with your direction or consent.

Our store is hosted by Shopify. Shopify processes personal information as described in its own privacy materials. Third-party services may maintain their own privacy practices, which we encourage you to review.

Cookies and similar technologies

We and our service providers may use cookies and similar technologies to operate the store, remember preferences, measure performance, prevent fraud, and support advertising. Available choices may include browser controls, a cookie banner, or a data-sharing opt-out page, depending on your location and our store configuration. Disabling some cookies may affect store functionality.

Marketing choices

You may unsubscribe from promotional emails using the unsubscribe link in the message. You may still receive non-promotional communications about transactions, your account, or customer service.

Your privacy rights

Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, to receive a copy of certain information, or to opt out of certain uses or disclosures. We may need to verify your identity before completing a request. If applicable law provides a right to appeal our response, you may do so by contacting us. We will not discriminate against you for exercising an applicable privacy right.

Retention and security

We retain personal information for as long as reasonably necessary to complete transactions, meet legal and accounting obligations, resolve disputes, and enforce agreements. We use reasonable administrative, technical, and physical safeguards, but no method of transmission or storage is completely secure.

Adults only

Our products and services are intended only for persons who are at least 21 years old. We do not knowingly sell tobacco products to, or intend to collect personal information from, anyone under 21. If you believe a person under 21 has provided us personal information, please contact us.

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The revised effective date will appear at the top of this policy.